Artificial Intelligence in Recruitment and Selection: Ethical Challenges and Efficiency in Automated Hiring Systems
DOI:
https://doi.org/10.59219/jheds.06.01.117Keywords:
Algorithmic bias, Artificial intelligence, Automated hiring systems, Ethical governance, Recruitment efficiency, Talent acquisitionAbstract
Artificial Intelligence (AI) has become a transformative force in recruitment and selection processes, significantly reshaping how organizations attract, evaluate, and hire talent. This study examined the impact of AI-driven recruitment systems on hiring efficiency and ethical challenges within automated decision-making environments. A quantitative research design was employed, and data were collected from a sample of 320 human resource professionals and recruitment specialists working in diverse industries. The study analyzed AI adoption, recruitment efficiency, and ethical concerns using statistical techniques to determine their relationships and effects. The results indicated that AI adoption significantly improved recruitment efficiency (β = 0.46, t = 9.12, p < 0.001), demonstrating enhanced speed, accuracy, and consistency in candidate selection processes. Ethical concerns also showed a significant positive relationship with AI adoption (β = 0.31, t = 6.48, p < 0.001), indicating increased awareness of algorithmic bias, transparency issues, and data privacy risks. These findings highlighted that while AI improved operational performance, it simultaneously introduced complex ethical challenges that required organizational attention and governance. The study concluded that AI in recruitment delivered substantial efficiency gains but necessitated strong ethical frameworks to ensure fairness, accountability, and transparency. Organizations were encouraged to implement hybrid recruitment models combining human judgment with AI tools to balance efficiency and ethical responsibility in hiring systems.
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